NEW HYGIENE NORMS IMPACTING

the Hotel Experience

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31 Jul 2020

THE COVID-19 PANDEMIC HAS CERTAINLY PULLED THE BRAKES ON OUR LIVES, AT LEAST FOR A WHILE.

The COVID-19 pandemic has certainly pulled the brakes on our lives, at least for a while. Most of us have sat at home, made sparing trips to the grocery mart, probably just stocked up on hygiene products and followed the various hygiene norms diligently ! Lockdown restrictions are slowly being lifted now, however, it is still a while before we can travel like we did before. Travelling out of UAE maybe difficult in view of the new safety restrictions, so it is definitely staycations and daycations for now !

It is heartening to see that hotels in the UAE have utilised the long lockdown period to both disinfect and sanitize their property and to train their employees on the new norms to be followed post-COVID. For your convenience, trippal has summarised some of the hygiene norms you are likely to see when you now visit a UAE hotel or property. These are in compliance with the guidelines to the hospitality industry, issued by UAE’s National Emergency Crisis and Disasters Management Authority.

Rooms will be thoroughly disinfected after a guest leaves and another occupation can take place only after 24 hours. The Rixos Bab Al Bahr, for example, has launched the ALLSAFE Cleanliness & Prevention Label, committing to some of the highest cleaning and disinfecting standards in the industry. In most UAE hotels public beaches have been closed and guests like me, who are keen on using the beaches, will need to stick to the section allocated to us. The Residences at Caesars Palace Bluewaters Dubai has arranged for sunbeds to be placed 2-meters apart and with a 4-meter distance between sections. Cafes and restaurants such as the famous Hakkasan restaurant at the Atlantis, the Palm, are operational for fixed hours but most of these require prior reservation. The dinner tables are set 2.5 metres apart to enable proper distancing.

Rooms will be thoroughly disinfected after a guest leaves and another occupation can take place only after 24 hours. The Rixos Bab Al Bahr, for example, has launched the ALLSAFE Cleanliness & Prevention Label, committing to some of the highest cleaning and disinfecting standards in the industry. In most UAE hotels public beaches have been closed and guests like me, who are keen on using the beaches, will need to stick to the section allocated to us. The Residences at Caesars Palace Bluewaters Dubai has arranged for sunbeds to be placed 2-meters apart and with a 4-meter distance between sections. Cafes and restaurants such as the famous Hakkasan restaurant at the Atlantis, the Palm, are operational for fixed hours but most of these require prior reservation. The dinner tables are set 2.5 metres apart to enable proper distancing.

In some hotel’s common areas such as gyms, swimming pools, salons, saunas etc. are closed and, in some hotels, where these facilities have been opened up, there is a mandatory cap to the capacity. At the Armani Hotel, Dubai, the spa is operational, in line with the health and safety guidelines, but the relaxation area and the sauna have been closed. In some properties, prayer rooms, kids’ play areas etc are still sealed off to prevent close contact among the guests. Cashless and contactless payments are encouraged at all points. Hotels such as the Waldorf Astoria Ras Al-Khaimah have introduced contactless check-in and check-out with digital key to access their rooms and suites. If you are planning to travel within the UAE, we do recommend researching the health and hygiene protocols of the hotel you intend to stay in and comply. The impact of the coronavirus has only made us more safety-conscious; it does not impact our ability to live life to the fullest !

In some hotel’s common areas such as gyms, swimming pools, salons, saunas etc. are closed and, in some hotels, where these facilities have been opened up, there is a mandatory cap to the capacity. At the Armani Hotel, Dubai, the spa is operational, in line with the health and safety guidelines, but the relaxation area and the sauna have been closed. In some properties, prayer rooms, kids’ play areas etc are still sealed off to prevent close contact among the guests. Cashless and contactless payments are encouraged at all points. Hotels such as the Waldorf Astoria Ras Al-Khaimah have introduced contactless check-in and check-out with digital key to access their rooms and suites. If you are planning to travel within the UAE, we do recommend researching the health and hygiene protocols of the hotel you intend to stay in and comply. The impact of the coronavirus has only made us more safety-conscious; it does not impact our ability to live life to the fullest !